After successfully building their offline presence with several stores in Jakarta, Full Hardy believes that they need to go beyond that and try to reach bigger customer base across Indonesia. To achieve this, Full Hardy asked us to build an e-commerce website with easy checkout system and integrated seamlessly with their chosen payment gateway provider.
We built Full Hardy e-commerce around WordPress ecosystem. Using their already proven content management system, combined with woo-commerce product management system.
The process is pretty straightforward with emphasize on smooth customer’s journey, from finding their goods to actually receiving the products.
For this to works, we’ve implemented livechat (zendesk), shipment calculator and tracking system (JNE), and payment gateway integration (midtrans).